Have questions about Nova? Need support or want to explore partnerships? Our team is here to help.
Questions about using Nova or need technical help?
support@nova.comInterested in team plans or enterprise solutions?
sales@nova.comQuick answers to common questions. Can't find what you're looking for? Contact us directly.
We typically respond to support requests within 2 hours during business hours (9 AM - 6 PM PST). For urgent issues, Pro and Team plan users get priority support with faster response times.
Phone support is available for Enterprise customers. Team and Pro users can schedule video calls for complex technical issues. Free users receive email support.
We welcome visitors by appointment. Please contact us at least 48 hours in advance to schedule a visit to any of our offices.
Please report security vulnerabilities to security@nova.com. We take security seriously and will respond within 24 hours to acknowledge your report.
Our support team is here to help you succeed. Choose the best way to reach us based on your needs.
Get instant help from our support team
Speak directly with our experts
Detailed help via email
Book a personalized demo
Our global support team ensures you get help whenever you need it, across all time zones.
Available around the clock, every day of the year
Speak directly with our technical experts
Personalized demos and onboarding sessions
Dedicated support manager for enterprise customers
Browse our comprehensive knowledge base for quick solutions to common questions and detailed guides.
Learn the basics and set up your Nova workspace
Master Nova's AI-powered productivity features
Work together effectively with your team
Understand how we protect your data
Manage your subscription and billing
Solve common issues and technical problems